Terms of service

Last updated November 8, 2026

These terms are an agreement between you and [your business's legal name] ("we") about using DetailHub. By creating an account you agree to them and to our privacy policy.

1. What DetailHub is

DetailHub is a marketplace that helps customers find and book independent mobile car detailers. Detailers are independent businesses, not our employees or agents. We don't perform detailing services, and the agreement for a job is between the customer and the detailer.

2. Accounts

• You must be at least 18 and give accurate information.
• Keep your password private. You're responsible for what happens under your account.
• One person or business per account. Don't create accounts for someone else without permission.

3. Bookings

• A booking starts as a request. It's confirmed only when the detailer accepts it. A request the detailer doesn't answer within 24 hours, or before its start time, closes automatically.
• Prices are set by each detailer. The price shown when you book (including vehicle size and add-ons) is saved with the booking. A detailer may change the price if the vehicle or job is materially different from what was described, and should agree that with the customer before starting.
• Payment: card payments are processed by Stripe and made to the detailer, who is the seller. When you book a detailer through DetailHub you pay their price plus a service fee shown before you pay; your card is held when you send a request and charged when the detailer accepts. Jobs a detailer arranges with their own clients outside DetailHub are paid directly to the detailer, either offline or by a card link with no service fee. Tips, where offered, go to the detailer in full (less card processing).
• Cancelling and moving: each detailer sets how much notice they need and how much is refunded for a late cancellation. Some detailers also take a non-refundable deposit, shown before you book, which they keep if you cancel after they accept or aren't there for the job. You always get a full refund if the detailer cancels, doesn't show up, or asks to move the job. A detailer's request to move a booking only takes effect if you accept it.
• A confirmed job is treated as done once either person marks it done, or automatically 12 hours after it was scheduled to end. Customers can then leave one review.

4. If you're a customer

• Describe your vehicle and its condition honestly, and give an address where the detailer may legally work.
• Make sure the detailer can reach the vehicle at the booked time, and remove valuables beforehand.

5. If you're a detailer

• You're responsible for your work, your equipment, any licenses and insurance your area requires, and your taxes.
• List services, prices and photos honestly, and only post photos you have the right to use.
• If you add your own clients, only add people who have agreed to you keeping their name and number.
• A "Verified" badge means we checked some information you gave us. It isn't a guarantee of your work.

6. Using DetailHub fairly

Don't harass, threaten or discriminate against anyone; don't post false reviews or misleading listings; don't use DetailHub for fraud or anything illegal; and don't try to break, overload or misuse the service. You can report or block anyone in the app. We may remove content, and suspend or close accounts, that break these terms or put others at risk.

7. Your content

You keep ownership of the photos, reviews and messages you post. You give us permission to store and show them in DetailHub as needed to run the service (for example, portfolio photos and reviews on a detailer's public page).

8. Problems between customers and detailers

If something goes wrong with a job, such as damage, a no-show or a payment disagreement, try to sort it out directly with the other person first. You can report it in the app and we'll look into it, but we're not a party to the job and we're not responsible for the services, payment or conduct of customers or detailers.

9. Disclaimers and limits

DetailHub is provided "as is". We work to keep it running and accurate but can't promise it will always be available or error-free. To the fullest extent the law allows, we aren't liable for indirect or consequential losses, or for anything arising from a job between a customer and a detailer, and our total liability to you is limited to $100. Some places don't allow these limits, so they may not all apply to you.

10. Ending your account

You can delete your account any time in the app. We may suspend or close accounts as described above.

11. Changes and law

We may update these terms. If a change is significant we'll tell you in the app or by email, and continuing to use DetailHub means you accept the new terms. These terms are governed by the laws of the State of [your state].

12. Contact

[your business's legal name] · [your support email]